Another way for me to gather research was to conduct a semi-structured interview with one of my writer friends. I based the questions that I wanted to ask on the brief conversations I had taken part in previously and allowed the conversation to flow naturally as we went. I stared out by making a note of what questions I wanted to ask. Then opened a notepad file on my computer so I could quickly type up their answers and my follow up questions.
Going through the transcript I picked out some of the points that either confirmed my previous findings, stood out as important, or gave further insight into what my site needed to contain.
- Multiple people work on a project – great for collaboration
- Keep track of who has made what changes
- Don’t want to waste time learning how to use the UI
- Like to get everything written down as quickly as possible
- Break down projects/stories into more manageable chunks
- Allow people to add comments – people can leave quick feedback
- Want different accounts to be integrated into whatever site they are using
- Easy way to digitally store rough hand written notes
To gather information from a range of different writers I conducted an online interview with my second case study volunteer.
- Wants to write to relax more
- Short on time – wont spent time on a complicated UI
- Save different forms of media (photos/videos)
- Save content in one place to help complete work