Goals

Many Tears Animal Rescue work to re-home dogs that have been used and neglected by puppy farmers. The charity does a lot of really great work to advocate for animal rights and utilises social media well to craft a strong sense of community. 

Their website is used to educate people on the plight of puppy farmed dogs, advertise dogs available for adoption and raise money.

I started my investigation of their website by conducting a SWOT analysis to make sure I had a good understanding of what areas of the website are working well and what could be improved.

SWOT analysis

SWOT analysis of the current website.

Challenges

My initial insights about the website were:

  • Feels busy
  • Not mobile friendly / unresponsive
  • Confused user journey
  • Images of dogs are difficult to see
  • Dog search is awkward to use
  • Messy IA
  • Multiple ways to find the same thing- navigation duplication

 

Keeping these issues in mind some of the main considerations for a re-design include:

  • Highlighting important information
  • Implementing visual hierarchy
  • Focus on usability
  • Simplify the IA and user journey